Accessibility Links

####What are the system requirements? You can watch on PCs running Windows 7+, and Intel-based Macs running OSX 10.9+ (Mavericks). You will need a broadband or fibre internet connection - dial up will not work. You’ll find a complete list of requirements below.

####What are the requirements for Windows computers? Windows 7, Windows 8.1 or Windows 10.
Google Chrome, Firefox, Microsoft Edge, Internet Explorer 11 or Opera. We recommend using the latest version of your browser as earlier versions may not be supported.
Internet Explorer 11 on Windows 7 is not supported.
HDCP connection is required to display on an external screen, e.g. monitor or TV. This is generally through an HDMI or DVI connection.
You will need a broadband or fibre internet connection - dial up will not work.

####What are the requirements for Mac computers? Mac OSX 10.9 or later.
Google Chrome, Firefox or Opera. We recommend using the latest version of your browser as earlier versions may not be supported.
Built-in displays only, i.e. you can not stream to an external screen, e.g. monitor or TV.
You will need a broadband or fibre internet connection - dial up will not work.

####Can I watch Ozflix on more than one computer/device at a time? You can access Ozflix on up to five devices and you can only watch on one device at a time. If there is more than one device streaming the first device will stop streaming. To manage the connected devices simply click My Devices.

####I can’t watch any of the films that I have bought, what’s going on? Check your minimum system requirements above.
We recommend that you update to the latest version of your browser.
We use adaptive bitrate streaming which means the streaming quality will automatically adjust based on your internet speed. For High Definition (HD) streaming we recommend VDSL, cable or fibre connections as we cannot guarantee consistent HD streaming on ADSL.

####Are the film available in High Definition (HD)? Yes, when available. For High Definition (HD) streaming we recommend VDSL, cable or fibre connections as we cannot guarantee consistent HD streaming on ADSL.

####What happens if I forget my password? Simply click Forgot your password? on the Sign In page, enter the email address you used when you created an account and a link to reset your password will be sent to you.

####Why does playback of my film stall or not play smoothly? If your internet connection is poor or inconsistent you may experience problems during playback.

####Can I watch content on my iPhone/iPad? Yes you can, you can download the official Ozflix app in the App Store directly from here which allows you to download purchased content for online or offline viewing. Unfortunately content cannot be streamed directly from your browser app on iOS devices. The Ozflix app automatically syncs your Ozflix library with your iPhone, iPad, and iPod Touch.

####Can I watch content on my Android Device? Yes you can. You can download the official Ozflix app in the Google Store directly from here which allows you to download purchased content for online or offline viewing.Unfortunately content cannot be streamed directly from your browser app on Android devices. The Ozflix app automatically syncs your Ozflix library with your Android device.

####Can I watch content on Linux? No, Linux is not supported.

####What devices can I Chromecast from?
You can Chromecast from a Chrome web browser, or from Opera web browser with the Cast extension installed. You can also cast from an Android device using the Ozflix Android app or from an iPad/iPhone using the Ozflix iOS app.

####How do I watch content using Chromecast from Chrome?
Make sure you have connected your Chromecast to your TV and Wi-Fi network then follow the steps below. Your computer must be connected to the same Wi-Fi network as your Chromecast. For information or assistance connecting Chromecast to your TV and/or Wi-FI network, see support.google.com/chromecast.
1. Make sure you’re using the latest version of Chrome by navigating to Settings > About Google Chrome and update your Chrome browser to the latest version, if necessary. If you’re having trouble, here’s how to update Chrome.
2. In Chrome browser go to the film or TV page and start playing the content.
3. Select the Cast icon in the bottom right hand corner.
4. Select your Chromecast device.
5. The film or TV episode will now start playing on your Chromecast device.

Download the app to view your purchased content!